Hotel Revenue Glossary · Operations

Non-Guaranteed Reservation

A reservation not secured by advance payment, deposit, or another accepted guarantee method. The hotel's terms may hold it only until a stated cutoff, after which it may be released; release and charge rules depend on the booked policy and applicable requirements.

Why it matters: Guarantee status is one input to arrival risk, not a universal no-show predictor. Estimate cancellation and no-show probability from comparable property history by segment, channel, lead time, date, and booking terms; use that evidence, walk-cost tolerance, and operating constraints when setting overbooking controls.

All glossary terms Guaranteed Reservation No-Show Rate Overbooking